My I pad now says my security questions are not correct and they have closed the account

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Customer

My I pad now says my security questions are not correct and they have closed the account

Last updated
Elixir Cada
Technician

Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

You can start the chat conversation by accessing the chat box below or by clicking the blue reply button on this page to send a message to me.

Posted
Customer

E-mail didn't help or I'm too old to understand. Please call

Posted
Elixir Cada
Technician

Hi Mary Ann,

I tried to call the number but all I am getting I you voice mail box. Please let me know when you will be available so that I can call you back.

I left a voice message to you together with out contact number

thank you!

Posted
Customer

My i-pad says security questions don't match. They have me confused with someone as the answers are correct. Please claa as I don't do well with chat.

Posted
Elixir Cada
Technician

Hi Mary Ann,

I am trying to call you and your voice mailbox is the one answering the phone. Please provide me a different contact number to call.

Posted
Elixir Cada
Technician

PHONE NOTES:
-called customer and update the password for her email. done.

Posted

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