Updated profile and lost picture and all game points and standings

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Updated profile and lost picture and all game points and standings

Last updated
Erica
Customer Support

Dear Kandy,

Thank you for your question. An Expert qualified to assist you will contact you shortly to offer you the most accurate and helpful solution.

Regards,
Customer Support
ExpertHelp LLC

Posted
Ramy De Jesus
Facebook Expert

Hello and welcome to ExpertHelp LLC. My name is Ramy and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Posted
Ramy De Jesus
Facebook Expert

Hi,

Thank you for choosing ExpertHelp LLC. To report this issue and Facebook to be aware, please follow the steps provided below.

  1. Log in to your facebook.
  2. And on the upper right corner you will see a arrow pointing down then click on it.
  3. Then select Report a Problem.
  4. Then choose Something Isn't Working.
  5. Then on Where is the problem? Click on the arrow pointing down then choose game or app.
  6. Then type a brief description of what happen. Also include there on the description that you lost your pictures as well.

This will normally take a week or it depends on how many reporting this kind of issue. Hope this helps.

Regards,

Ramy De Jesus

Posted

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