my ipad is disabled how to connect to itune

Hello and welcome to ExpertHelp LLC. My name is Ramy and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Expert notes:

• Call customer.
• Assist customer on how to resolve the issue.
• Advise customer all the data will be erased.
• Customer agree.
• Proceed to restoring the iPad.
• Provide the steps on how to restore it.
• Restoration is in progress.
• Restoration is complete.
• Issue resolved.
• Case closed.
• Call ended.

Expert notes:

• Call customer.
• No one answering.
• Leave a message to the customer why I call him late due to emergency.
• Call ended.

Expert notes:

• Call customer.
• Still no one answering.
• Leave a message.
• Will call customer again later.
• Call ended.

Hi John,

I am trying to call you but no one is answering. Please advise me when will be the best time to call you so we can resolve the issue. I'll be waiting for your response.

Regards,

Ramy De Jesus

Expert notes:

• Call customer.
• No one answering.
• Leave a voicemail.
• Call ended.

I am trying to call you but there is no one answering. Please advise me if you still need further assistance. I'll be waiting for your response.

Hi,

I am trying to call you but I get is a busy tone. Can you provide me a working number so I can call you. I'll be waiting for your response.

Regards,

Ramy De Jesus

Hi,

While waiting for a working for us to resolve your issue. I just want to clarify what is the problem with the iPad? Is it not working? Please provide me the complete details. I'll be waiting for your response.

Regards,

Ramy De Jesus

Hi,

I got a busy tone always when I am trying to reach your number. Please provide us a working number so I can assist you with your concern. I'll be waiting for your response.

Regards,

Ramy De Jesus

Expert notes:

• Call customer.
• Customer not available.
• Customer will be home 9 EST.
• Will call customer tomorrow.
• Call ended.

Expert notes:

• Call customer.
• Assist customer how to reset the iPad.
• Customer don't have the computer sync with the iPad.
• Will schedule again tomorrow 9 AM EST.
• Call ended.

Expert notes:

• Call the customer.
• Assist the customer on how to set up the iPad.
• Customer follow the steps.
• Still not log in.
• Advise customer to bring the device to apple store.
• Customer agree.
• Advise customer the problem is the iPad itself.
• Customer understand.
• Case closed.
• Call ended.