I bought this ipad used the seller says she has called you and cleared it all but when I go to the app store it keeps telling that it is the...

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Customer

I bought this ipad used the seller says she has called you and cleared it all but when I go to the app store it keeps telling that it is the incorrect password My sister does not have a hotmail address her mail isthrough another carrier what can I do to get this straightened out

Last updated 12/29/2014

Rofel Lantican

Apple Certified Tech

Hello and welcome to ExpertHelp LLC. My name is Rofel and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Alternately, you may also be able to join me in the live support chat you see in the lower right hand corner of the screen for a fast resolution.

Last updated 12/29/2014

Rofel Lantican

Apple Certified Tech

Phone Support:

Called the customer
Assisted the customer to setup the Apple ID on her iPad
Issue Resolved
Answer Accepted

Posted 12/29/2014

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I bought this ipad used the seller says she has called you and cleared it all but when I go to the app store it keeps telling that it is the...

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