My G-mail account was hacked last week. I changed password immediately! Now, any mail I receive goes directly to TRASH. Nothing comes to INBOX. ...

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Customer

My G-mail account was hacked last week. I changed password immediately! Now, any mail I receive goes directly to TRASH.
Nothing comes to INBOX. The Apple Store deleted account & started over but no luck. Help"

Last updated 12/29/2014

Rofel Lantican

Technician

Hello and welcome to ExpertHelp LLC. My name is Rofel and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Alternately, you may also be able to join me in the live support chat you see in the lower right hand corner of the screen for a fast resolution.

Last updated 12/29/2014

Customer

Yes. Let's get started!

Posted 12/29/2014

Rofel Lantican

Technician

Phone Support:

Called the customer
Remotely accessed the computer
Checked Gmail Settings
Sent test emails
Issue Resolved
Answer Accepted

Posted 12/29/2014

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My G-mail account was hacked last week. I changed password immediately! Now, any mail I receive goes directly to TRASH. Nothing comes to INBOX. ...

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