I have been unable to open messages on my email, & unable to delete old messages

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I have been unable to open messages on my email, & unable to delete old messages

Last updated 2/27/2015

Erica

Customer Support

Dear Wanda,

Thank you for asking your question on ExpertHelp.com

An Expert qualified to assist you will contact you shortly to offer you the most accurate and helpful solution. We apologize for the wait.

Regards,
Customer Support
ExpertHelp LLC

Posted 2/27/2015

Abe Pastor

Apple Certified Tech

Hello and welcome to ExpertHelp LLC! My name is Abe and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem. To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon.

Posted 2/27/2015

Customer

I will have to admit that part of this whole thing was my fault. However, I was somewhat put off that your answer to me was "not sure" then charged me. I honestly think that I should received a credit of 1/2 of the amount charged since I admit that I was partially at fault. I will abide with your decision. Thank you.

Posted 3/7/2015

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Byron has over 15 years of Technical Support Experience with expertise on Windows, Apple devices , Android, Virus Removal, Cloud Computing, Email Configuration, Smartphones, Facebook, Instagram, Kindle, Twitter,Dropbox, Linkedin, Printer configurations and Networking. He has worked for some of the top computer manufacturers in the world and has served as a Subject Matter Expert for Level 1 and 2 technicians providing assistance in resolving advance technical issues. Byron holds a degree in Electronics and Communications Engineering with a DSCE and CCNA certification.

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I have been unable to open messages on my email, & unable to delete old messages

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