Ipad will not connectet to home wifi network. other devices in home have aCTIVE WIFI CONNNECTION. I HAVE USED DIRECTIONS TO NEETWORK RESET TO NO...

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Customer

Ipad will not connectet to home wifi network. other devices in home have aCTIVE WIFI CONNNECTION. I HAVE USED DIRECTIONS TO NEETWORK RESET TO NO AVAIL. THERE IS A BLUE I with a circle following the each wifi network. can you help me? a phone call would probably be better for me. can you give me a phone number for tech support?

Last updated
Elixir Cada
Apple Certified Tech

Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

You can start the chat conversation by accessing the chat box below or by clicking the blue reply button on this page to send a message to me.

Posted
Rofel Lantican
Apple Certified Tech

Hello and welcome to ExpertHelp LLC. My name is Rofel and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

Alternately, you may also be able to join me in the live support chat you see in the lower right hand corner of the screen for a fast resolution.

Last updated
Rofel Lantican
Apple Certified Tech

Phone Support:

  • Called the customer
  • Remotely accessed the computer
  • Checked networking settings
  • Explained to the customer the icons on the Wi-Fi page
  • Provided the steps on how to reboot the iPad
  • Issue Resolved
  • Answer Accepted
Posted
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