Need to reset my password. Here's what I have tried so far: I asked for an email reply and there was blank space in the message part Here's my...

Hello and welcome to ExpertHelp LLC. My name is Elix and I will be helping you with your question. I will use my expertise to offer you the most accurate and helpful solution to your problem.

To get started, I might need to request additional information from you in order to qualify the issue better. So, please read my replies and respond to them as soon as you can so we can have this solved in no time. Please wait a few minutes for my next message.

You can start the chat conversation by accessing the chat box below or by clicking the blue reply button on this page to send a message to me.

PHONE/REMOTE NOTES:
-helped cx reset the apple id password. done
-cx can now download app on apps store
problem solved
answer accepted
case closed

PHONE NOTES:
-called cx and said that everything is ok now.
end of call