I filed my state tax and requested they debit my account. The return filed correctly but the syaye did not take the money out of my account...

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Customer

I filed my state tax and requested they debit my account. The return filed correctly but the syaye did not take the money out of my account yesterday.

Here's what I have tried so far:
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Last updated
Heather-Rigell
Tax Expert

Hello and welcome to ExpertHelp LLC! My name is Heather and I will be reviewing your question to make sure it gets to the right tech expert that can best meet your needs. I might need to request additional information from you in order to qualify the issue better.

If you have checked the return and see that you put the right account information then it is most likely a delay. Lately it has been about 2 days before the money is taken out.

Posted
Heather-Rigell
Tax Expert

Please let me know if you have any other questions if not please click the green problem solved button on this page and when the next page loads click the green button again.

Posted
Customer

Where do I check to make sure that I have the right account.

Posted
Heather-Rigell
Tax Expert

If they have accepted it you can download the return and click view all forms and you will see the payment area that will show what you put in.

Posted
Customer

Where do I check my return to make sure that I have the right account

Posted
Heather-Rigell
Tax Expert

In your return there should be a page that has the payment stub on it.

Posted

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