What is your on-time for a specific Excel question?

Hello and welcome to ExpertHelp.com! My name is Mario and I will do my best to help you.

I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

To save a workbook to Excel older versions compatible (*.xls) format:

1. Click File > Export.

2. Under Export, click Change File Type.

   

3. Under Workbook File Types, double-click Excel 97-2003 Workbook (*.xls).

   

4. In the Save As dialog box, pick the location for the workbook.

5. In the File name box, type a new file name or use the one that’s already there.

6. Click Save.

7. If the Compatibility Checker appears, review the compatibility issues it found.

   

8. The Find link takes you to that place in your worksheet. The Help link takes you to information on the issue and possible solutions.

I understand. No problem, we can continue working on your question later. Just post a comment here when you are ready to continue or let me know at what time will you be available on chat.

Thank you in advance,
Mario V.

Chat:

• customer explains the issue
• when emailed to other party, file created in Excel 2013 cannot be opened properly in Excel 2007 - the other party received part of the spreadsheet
• will continue discussion when the customer gets back

As it turns out, I am scheduled to go off-line now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion at 1:00 AM PST / 9:00 AM BST. As an alternative, if you are really pressed for time, I'd request you contact customer support at s**t@experthelp.com so we can have another Expert take over where I left off now. Rest assured, we will ensure we do what it takes to resolve your issue.

Thank you for your understanding.