Will my new iPhone 6 pair with my with my Oticon Streamer? Here's what I have tried so far: read the instructions on both devices. p. 42 of the...

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Customer

Will my new iPhone 6 pair with my with my Oticon Streamer?

Here's what I have tried so far:
read the instructions on both devices. p. 42 of the iPhone manual said to go to support apple.com/kb/HT3647 for a list of devices that are supported, but I didn't get that list

Here's my brand/make/model:
Oticon Streamer

Last updated
Byron Narciso
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Byron and I will do my best to help you. Please sit tight while I prepare my next response.

Last updated
Customer

I have an Oticon Epoq Streamer, ID: U28STREAM01. this streamer enables me to connect my hearing aids to my phone by bluetooth when I'm driving. this is my first iPhone si I need to know if I can connect to it. Thanks, Nancy

Posted
Byron Narciso
Apple Certified Tech

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I might need to request additional information from you to better understand how to help you. Please read my replies and respond to them as soon as you can so we can have this solved in no time. Hang tight while I prepare my next message.

Posted
Byron Narciso
Apple Certified Tech
  • expert notes

    • chat with customer

    • explained to customer that 8.1 version is the compatible and only tested by Oticon with still some issues.

    • Customer has 8.2 version

    • cust accepted answer

Posted

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