AM I MEMBER OF NETFLIX ALRIGTH Here's what I have tried so far: Here's my brand/make/model:

Hello and welcome to ExpertHelp.com! My name is Heather and I will do my best to help you. Please sit tight while I prepare my next response.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Netflix nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I might need to request additional information from you to better understand how to help you. Please read my replies and respond to them as soon as you can so we can have this solved in no time. Hang tight while I prepare my next message.
What is it you need help with?

When you say are you a member what do you mean? If you pay a monthly fee you are a member. Your log in information should be your email address and what ever password you made. If you have forgotten your password you can click on forgot password and it will let you change it.