I cannot get my ipad to recognize my wifi Here's what I have tried so far: I called cable support and we tried putting in the password and type of...

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Customer

I cannot get my ipad to recognize my wifi

Here's what I have tried so far:
I called cable support and we tried putting in the password and type of wifi and it still won't recognize it

Here's my brand/make/model:

Last updated
Ramy De Jesus
Technician

Hello and welcome to ExpertHelp.com! My name is Ramy and I will do my best to help you. Please sit tight while I prepare my next response.

Last updated
Ramy De Jesus
Technician

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with APPLE nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too.

If you didn’t intend to post your question on our site and do not wish to utilize our services, please let me know and I’ll arrange for you payment to be refunded right away. Otherwise, let’s get started! :)

I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Posted
Customer

I need help getting this to recognize my wifi

Posted
Ramy De Jesus
Technician

Expert notes:

  • Live chat with the customer.
  • Assist customer on the issue.
  • Advise customer on what to do.
  • Provide the steps to the customer.
  • Still cant connect.
  • Remote established.
  • Check the correct password.
  • Customer try it to her iPad.
  • Customer can connect to the wifi now.
  • Issue resolved.
  • Case closed.
  • Customer provided a tip.
Posted

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