can you help enable Google play apps on GT-I9502 Here's what I have tried so far: still searching for support, will PAY !! Here's my...

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Customer

can you help enable Google play apps on GT-I9502

Here's what I have tried so far:
still searching for support, will PAY !!

Here's my brand/make/model:
Samsung GT-I9502, Android Ver. 4.4.2, Base; I9502ZNUHK2, Kernel:3.4.5-3414878

Last updated
Ramy De Jesus
Samsung Expert

Hello and welcome to ExpertHelp.com! My name is Ramy and I will do my best to help you. Please sit tight while I prepare my next response.

Last updated
Ramy De Jesus
Samsung Expert

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with SAMSUNG nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too.

If you didn’t intend to post your question on our site and do not wish to utilize our services, please let me know and I’ll arrange for you payment to be refunded right away. Otherwise, let’s get started! :)

I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Posted
Ramy De Jesus
Samsung Expert

Expert notes:

  • Live chat with the customer.
  • Assist customer on the issue.
  • Advise customer what to do.
  • Provide the steps on how to fix the issue.
  • Advise customer we will provide the file link where to download and the video after the chat.
  • Customer agree.
  • Chat ended.

Here is the file you need to download to your computer then save it to your phone sd card:

com.android.vending-4.4.22.apk

Here s the video on how to install it to your phone:

Google Play - How To Install

If this helps please don't forget to click on the problem solve button located right below my first response. Thank you.

Posted
Customer

Ramy:

Uploaded recommended *.apk to phone, viewed video, following instruction and "installed" *.apk, Google Play Store does NOT function, and therefore Google Play applications STILL cannot be installed

Problem NOT resolved.

Posted
Ramy De Jesus
Samsung Expert

Hi,

Thank you for your response. Try to power off your device and then delete the file again then try to upload it again.

Regards,

Ramy De Jesus

Posted

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