I have an apple MacBook pro, s/n C02LV5DCFGYY. I have four keys that do not work (s,w,2,F2). I would like to purchase a replacement keyboard on...

Hello and welcome to ExpertHelp.com! My name is Scott and I will do my best to help you.

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Good Morning, Randy!

I am showing your Mac is a late 2013 model. Did you buy it secondhand, or did you buy it directly from Apple?

When you bought your laptop, did you have the option to purchase Applecare?

I used "macbook pro retina keyboard 2013" to search in eBay and a good number of keyboard choices came up.

Let's discuss the 4 keys that are not working, since they are kind of in line with each other. Was it always that way when you bought it, or do you remember an incident that caused the keys to not work?

• Scott

Hello Randy!

I haven't heard back from you... Are you still needing assistance with your problem? I am still awaiting your information.

• Scott

Randy,

Ah! I love family reunions! Family is a very important part in my life. Hope it went well!

Another lesson learned - I know it may be expensive, but I strongly recommend you purchase Applecare WHEN you buy the Mac. It would save you so much trouble in the long run. Believe me, Ive had my troubles, and Applecare almost saved my butt every time. It is worth it in the long run. Since some water got on your keyboard, I am believing that it could go either way - Applecare could cover that, or not.

But I digress. What you need is the part numbers. The 661-4943 is the non-backlit version and the 661-4944 has backlit keys.

Hope this steer you in the right direction.

You would need to replace the keyboard/top case. The keyboard is riveted to the top case itself. You need to be an expert to be able to remove the keyboard and leave the top case intact. But I'm afraid, doing so might void the manufacturer's warranty.

Ive checked other sites, and most recommend replacing both the keyboard and top case.

It would appear to be the correct keyboard.

the MPB A1278 2009-2010 will not work since its not designed for the Retina keyboard.

Hi Randy!

Checking back with you - did you have the time to order the replacement keyboard and install it yourself?

• Scott

Hiya Randy...

Did you order the correct keyboard part and replace it and were you able to fix it?

• Scott