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my sony blue ray disc player flashes the signal "open" but the tray does not open
Here's what I have tried so far:
unplugged the dvd player and plugged it back in. changed batteries in remote
Here's my brand/make/model:
Sony blueray disc player/BDP-BX59
Hello and welcome to ExpertHelp.com! My name is Charles and I will do my best to help you. Please sit tight while I prepare my next response.
Hello and welcome to ExpertHelp.com! My name is Charles and I will do my best to help you.
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Turn off the Blu-ray Disc player.
2.Disconnect the power cord.
3.Allow the disc player to remain without power for 30 seconds.
4.While pressing the OPEN/CLOSE button located on the front of the disc player, reconnect the power cord.OPEN/CLOSE Button IMPORTANT: For some Blu-ray Disc Home Theater models it is necessary to press and hold the OPEN/CLOSE and PLAY buttons simultaneously, then reconnect the power cord.
NOTE: This step may require the assistance of a second person. 5.After reconnecting the power cord, release the OPEN/CLOSE button. 6.Remove the disc.
If the issue is still unresolved, service may be required.
Please click the link below for your product to be serviced.
chat notes:
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