the chrome app displays the following message:http://apple.com---prize.info CONGRATULATIONS Your iPad device was selected because we need more...

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Customer

the chrome app displays the following message:http://apple.com---prize.info CONGRATULATIONS Your iPad device was selected because we need more testers for the new iPhone 7 Press OK to participate and receive a free iPhone -- I can NOT exit this message nor go forward

Here's what I have tried so far:
waited...tried to close tabs, clicked on home button and swipe it away. I don't want to click on ; "OK" I can not get rid of this.

Here's my brand/make/model:
iPad air

Last updated
Ferdinand Aquino
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is ** and I will do my best to help you. Please sit tight while I prepare my next response.

Last updated
Ferdinand Aquino
Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Ferdinand and I will do my best to help you.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!

I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Posted
Ferdinand Aquino
Apple Certified Tech

Expert Notes

Method: Phone

Customer upgraded to Phone Support.

  • Problem is Chrome locked in a scam page
  • We force close the Chrome and delete history and Application cache
  • Re open the Chrome app and Set up the home page.
  • Problem solved / No other Issue
Posted

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