slide will not open iPhone 6 Here's what I have tried so far: iPhone 6 won't slide to open but if u keep trying it will and then it freezes, I...

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Customer

slide will not open iPhone 6

Here's what I have tried so far:
iPhone 6 won't slide to open but if u keep trying it will and then it freezes, I have a update but can't open it

Here's my brand/make/model:
Apple iphone 6

Last updated 8/30/2015

Rofel Lantican

Apple Certified Tech

Hello and welcome to ExpertHelp.com! My name is Rofel and I will do my best to help you. Please sit tight while I prepare my next response.

Last updated 8/30/2015

Rofel Lantican

Apple Certified Tech

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too.

I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Posted 8/30/2015

Customer

yes i'm here

Posted 8/30/2015

Rofel Lantican

Apple Certified Tech

Phone Support:

Customer can't unlock her iPhone
Called the customer
Remotely accessed the computer
Assisted the customer to update the iPhone
Rebooted the iPhone
Advised customer that the issue of the iPhone is not the software but the screen
Advised to bring the iPhone to a nearest Apple Service Center
Answer Accepted

Posted 8/30/2015

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slide will not open iPhone 6 Here's what I have tried so far: iPhone 6 won't slide to open but if u keep trying it will and then it freezes, I...

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