I inherited my husbands iPad and i don't know the passcode Here's what I have tried so far: I have tried various parts of his passwords which he...

Hello and welcome to ExpertHelp.com! My name is Ramy and I will do my best to help you. Please sit tight while I prepare my next response.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with APPLE nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Expert notes:

• Live chat with the customer.
• Assist customer on the issue.
• Advise customer on what to do.
• Ask customer if we can have a remote session.
• Customer agree.
• Customer having hard time to download teamviewer.
• Advise customer we will provide a video link for her to follow.
• Advise customer we can't provide her the passcode and she needs to do the steps provide on the video link.
• Customer agree.
• Customer follow the instructions on the video link.
• Customer will update us of the result.
• Chat ended.

Hi,

I just want to follow up if you still need further assistance in resolving your issue. Please reply to this page. I will be waiting for your response.

Regards,

Ramy De Jesus