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i downloaded an update on my i pad and now it shows the cord with an arrow to i tunes. i hooked it to i tunes on computer but it is still the same can u help me
Here's what I have tried so far:
i hooked it to the computer like u sync an i phone
Here's my brand/make/model:
apple, 16 gb a1396
Hello and welcome to ExpertHelp.com! My name is Byron and I will do my best to help you.
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started!
I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.
Hi Melva
Please click the Live chat box located right below the page. I'll be waiting for your response
Thanks,
Byron
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Byron Narciso
Apple Certified Tech
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