I HAVE A MODEL RF4287HA REF. THE ICE MAKER HAS GOTTEN TURNED OFF AND I CAN NOT FIND THE INSTRUCTIONS TO TURN THE ICE MAKER BACK ON. HELP...

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Customer

I HAVE A MODEL RF4287HA REF. THE ICE MAKER HAS GOTTEN TURNED OFF AND I CAN NOT FIND THE INSTRUCTIONS TO TURN THE ICE MAKER BACK ON. HELP ME....

Here's what I have tried so far:
LOOKED IN THE MANUAL FOR AN ANSWER

Here's my brand/make/model:
SAMSUNG, MODEL RF4287HA

Last updated
Elixir Cada
Samsung Expert

Hello and welcome to ExpertHelp.com! My name is Elix and I will do my best to help you.

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with SAMSUNG nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.

Last updated
Elixir Cada
Samsung Expert

Hi Billy,

You didnt show up on the chat window.

The unit has two type of display.

Type 1

alt text

If you have this type of display then locate the cubed ice and crushed ice button then press and hold both buttons until you see Ice off lights up. Hold the buttons again to turn on the ice maker.

Type 2

alt text

If you have this type of display then locate the padlock icon that says Ice off. Touch the word ice off and release. Ice off icon should lit up. If its illuminated then it means its off. Press the button again to turn in the ice maker.

Let me know if this helps.

Posted
Customer

I tried the sample that you posted, but the ICE OFF lcon would not light up. Will try again in a little while and let you know.

Posted
Elixir Cada
Samsung Expert

try to unplug the unit from the main outlet for few minutes and try the procedure again..

Let me know if that helps.

Posted

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