Updated my ipad now I cannot unlock code to get in. What do I do?
Here's what I have tried so far:
Nothing
Here's my brand/make/model:
ipad modle A1458
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Updated my ipad now I cannot unlock code to get in. What do I do?
Here's what I have tried so far:
Nothing
Here's my brand/make/model:
ipad modle A1458
Hello and welcome to ExpertHelp.com! My name is Elix and I will do my best to help you.
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We do not have any affiliation with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. I’ll leave my chat session open for the next 15 minutes or so and wait for you to join. If I don’t catch you this time, please reply with a few times that work best for you and we can connect one of those times.
PHONE NOTES"
-cx said that the ipad is disabled due to invalid passcode attempts
-told cx we need to restore the ipad to factory state. cx agreed
-provided steps to install the remote software
-cx dont know the admin password
-cx will contact herhusband and I will call her back after an hour.
PHONE NOTES:
-called back cx and helped her restore the ipad
-ipad restored and now working
problem solved
answer accepted
cx left a tip
case closed
Byron Narciso
Apple Certified Tech
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