My mother is 85 and she has a email account (htur1930@gmail.com). She unattentionally changed her password and does not remember any of the...

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Customer

My mother is 85 and she has a email account (h**0@gmail.com). She unattentionally changed her password and does not remember any of the security questions. I am her son an I tried to recover her password using her cheat sheet but unfortunately the information was outdated or just incorrect. She is under my verizon account, how can I recover her password.

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Ferdinand Aquino
Google Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Google nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Google Expert

Hi Norris,

Thank you for choosing Experthelp.com, 

Im happy to assist you here,

Please let me know if you're Ready by typing a response above and Click on Send Respose.

Ill be waiting.

Posted
Ferdinand Aquino
Google Expert

Hi Norris,

This User account can be verified by a phone number that ends with 86

This could be a phone that she used when creating the Gmail.

Is the phone that ends with 86 still available?

Please let me know so we can have the password reset.

Ill Be standing by.

Posted
Ferdinand Aquino
Google Expert

Hi Norris,

Do you have any update with the Gmail password?

If you are having trouble reaching back to us please call our Customer support hotline  ***-***-****

Thanks I'll be waiting,

Ferdinand

 

Posted
Ferdinand Aquino
Google Expert

Hi Norris,

Do you have any update with the Gmail password?

If you are having trouble reaching back to us please call our Customer support hotline  ***-***-****

Thanks I'll be waiting,

Ferdinand

Posted

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