My phone was unplugged when i was installing a medical alert. I lost the greeting and can not get it back on. Please help! Isabelle Hildreth ***-***-****
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My phone was unplugged when i was installing a medical alert. I lost the greeting and can not get it back on. Please help! Isabelle Hildreth ***-***-****
Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Isabelle,
Thanks for waiting. May I know the exact model of your phone?
Thanks
unable to get the greeting back on. a preeset greeeting is OK
Thanks for your response. Can you please provide me the exact model of your phone?
Dear Isabelle , It was a pleasure helping you with your issue today. Here is a summary of the resolution.
Issue identified : Greeting is not working
Solution Implemented : Advised customer to reset the phone system / Changed the settings of the answering system / Explained to the customer that the problem is the speaker of her phone / Provided the option on how to fix the issue / Customer will purchase a new one / Answer Accepted
If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )
Byron Narciso
Technician
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