I need to phone chat with someone. My customer number is 68503. My computer was stripped back to factory conditions by Apple this week and I can't get into my Time Machine to get it started again help help Susan
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I need to phone chat with someone. My customer number is 68503. My computer was stripped back to factory conditions by Apple this week and I can't get into my Time Machine to get it started again help help Susan
Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.
Hi Susan! Thank you for choosing ExpertHelp.com. May I know if we can have a remote session for me to better assist you with your issue. Once you are ready to continue please let me know by typing "ready" then click on the Blue Send Response button to post your response. I will be standing by for your response.
READY
READY
Please call me
Please call me ***-***-****
what is going on ?
you are not answering my requests
Remy DeJesus stop telling me about your company and talk to me ! I do not expect to be charge for the session as you have not had any interaction with me !!
Ready
READY
Hi! Can we have a remote session?
Expert notes:
Expert Notes:
Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
I’ll be giving you a call soon. If I don’t catch you this time, please reply with a few times (including your timezone) that work best for you and we can connect then.
Byron Narciso
Technician
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