We know where resizing is under Export, but it's only in pixels and much to small form printing a large photo. When we go to Print there are only 2...

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Customer

We know where resizing is under Export, but it's only in pixels and much to small form printing a large photo. When we go to Print there are only 2 sizes of paper A4 and Letter. I want to print on A3 Epson glossy Photo Paper. Where do I get the proper size??

Last updated
Rofel Lantican
Technician

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Last updated
Rofel Lantican
Technician

Hi Jack,

Thanks for waiting. Im here to help. May I the name of the application that you are using? (Photoshop, Word, Corel, etc.)

You can reply to me on this chat window to send you reponse please click the Blue Send Response button.

Posted
Customer

That is a ridiculous price to pay for one questiobn about your Picassa program. However, I have paid and I don't know what response you want since we have had no answerm to our question!!

Posted
Rofel Lantican
Technician

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Picasa nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

Is there a number I can call you incase we got disconnected?

Posted
Customer

I hav e already entered something in the box. How can I respond when I have had no answer at a ridiculous price??

Posted
Rofel Lantican
Technician

Is there a number I can call you incase we got disconnected?

Posted
Rofel Lantican
Technician

Can you please provide the exact model of your printer?

Posted
Customer

I have tried o respond to every question, but it won't let me. The  program is Picassa and the Printer is an Epson sylus Photo 1410.

Posted
Customer

My phone number is 02 43 283 963

Posted
Rofel Lantican
Technician

Thanks for your response. Will you allow me to remotely access your computer so I can check the settings and help you print in a A3 paper?

Posted
Rofel Lantican
Technician

Dear Jack, It was a pleasure helping you with your Epson issue today. Here is a summary of the resolution.
Issue identified : Unable to Print on A3
Solution Implemented : Called the customer / Remotely accessed the computer / Assisted the customer to change the printer settings /  Issue Resolved / Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-**** .

Posted

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