I have lost and/or forgotten my password so I can not use my Phone. Please help me.

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Customer

I have lost and/or forgotten my password so I can not use my Phone. Please help me.

Last updated
Ramy De Jesus
Apple Expert

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ramy De Jesus
Apple Expert

Hi Gilden! Thank you for choosing ExertHelp.com. May I know when was the last tme you have access your apple id? What was the exact error messsage you see on your iPhone? Once your ready please type your responses on this page and then click on the Blue Response button to post your responses.  I will be standing by for your response.

Posted
Customer

I am not real good useing my computor so yesterday I lost you.

Posted
Customer

You arfe asking me to upgrade when you have not even solved my problem.

 

Posted
Ramy De Jesus
Apple Expert

Thank you for your response Gilden. What was the apple id that was used on your iPhone? Can I call you?

Posted

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