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How to update my apple phone?
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Hi Beralda,
Thank you for choosing Experthelp
Im happy to assist you here,
Are you talking about the IOS Software update?
Please let me know your response by typing in the box above and clicking on the blue send response to post it.
Hi Beralda,
Thank you for choosing Experthelp
Im happy to assist you here,
Are you talking about the IOS Software update?
Please let me know your response by typing in the box above and clicking on the blue send response to post it.
Just want to change myApple ID and password.
The apple ID on an Iphone cannot be changed, as it is a part of its security.
Can you tell me are you in an activation screen on your iphone?
No?
Can you tell me why you need to change the apple ID and password, is the phone locked out?
Dear Berelda, It was a pleasure helping you with your Tech / Apple issue today. Here is a summary of the resolution.
Issue identified : Scam email help
Solution Implemented :
Asked to have the email forwarded to me / verified that the email did not came from Apple and verified a Scam email.
Asked the customer not to entertain the email and checked her Apple ID / Apple ID is not hacked and still accessible
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****
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