kindle not connected does not download books no wi fi connection

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kindle not connected does not download books no wi fi connection

Last updated
Ferdinand Aquino
Kindle Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Kindle nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Kindle Expert

Expert Notes:

Call customer / No Answer / Voicemail not available.

Posted
Ferdinand Aquino
Kindle Expert

Hi Roos,

I tried calling your number and there were no answer.

About your Kindle.

In order to download books that you purchase, It should be connected to a wifi onetime just for it to download. After that the books will be available to you offline or without a wifi.

Let me know your Findings

Cheers!

 

Posted
Jenny Muralidharan
Customer Support

Hello Roos, we have not heard back from you in a while. Please post a message on this page sharing the current status of the issue, so your Expert can offer you continued assistance.

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