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I can not get my dell printer to work with my Lenovo desk top
Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!
Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Dell nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)
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Hi Joseph,
Thanks for waiting. Im here to help. Can you please provide me with the exact model of your printer and the operating system of your computer?
You can reply to me on this chat window. To send your response please click the Blue Send Response button.
operating system is some type of microsoft Windows
Yes. Is it Windows 7, 8 or 10?
im not sure bought the computer oabout 18 months ago
Thanks for the information. How about the model of the printer?
dell photo printer 720
Thanks for your response. We offer a remote support option for $20 where I will perform all the steps for you. It will make the entire process easier and faster.
Will you allow me to remotely access your computer to help you install the printer?
every time i push print button i get an error message that documents are in que. then i cancel the documents and try again but same things happen even when I unplug aand trhen reconnect
Thanks for your response. We offer a remote support option for $20 where I will perform all the steps for you. It will make the entire process easier and faster.
Will you allow me to remotely access your computer to help you install the printer?
yes please take ovewr but i already installed the printer
yes take over
We got disconnected. Please give me a few minutes to call you.
Joseph,
I tried to call you but no one is answering the call. Please let me know when you are ready so we can continue with the session. Thanks
Hi Joseph,
I attempted to call you on your phone, but unfortunately it rang out. Please post a message here letting me know when you'd be available so I can call you back again.
Hi Joseph,
I attempted to call you on your phone, but unfortunately it rang out. Please post a message here letting me know when you'd be available so I can call you back again.
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