how would I find pull up the menu on my forerunner 235 watch? I am unable to pair my smartphone with the watch?Please assist me.

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Customer

how would I find pull up the menu on my forerunner 235 watch? I am unable to pair my smartphone with the watch?Please assist me.

Last updated
Byron Narciso
Garmin Tech

Hello and welcome to ExpertHelp.com! My name is Byron Narciso and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Garmin nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Byron Narciso
Garmin Tech

 Hello  Ellen and welcome to Experthelp , I'm happy to help you here. 

Have you tried the steps below? 

 

 

Posted
Byron Narciso
Garmin Tech

let me know the results

Posted
Customer

Hi, I am unable to manage to pull up my menu and it doesn't seem to be very cooperative?!! I might go into a Dick's Sporting goods store tomorrow after my school day is finished.I am very frustrated, I received this Garmin Forerunner 235 waatch in teh mail last Thursday,via  aBlack friday deal!

Posted
Byron Narciso
Garmin Tech

Are the buttons stuck? 

Below are the keys that will; guide on how to open menu and other feautures. 

 

Posted
Byron Narciso
Garmin Tech

If the keys are non responsive check if its locked by following the steps below

Locking and Unlocking the Device Keys

You can lock the device keys to avoid accidental key presses during an activity or in watch mode.

  1. Hold .
  2. Select Lock Device.
  3. Hold to unlock the device keys.
Posted
Byron Narciso
Garmin Tech

Your keys may be locked  that's why you were not getting the menu when button is pressed.Please follow the steps below and let me know the results. Thank you

Posted
Erica
Customer Support

12/5/16 Ticket# 00065083

"Another question, How do I find the pair mobile device control button? Where is it located?"

Posted
Byron Narciso
Garmin Tech

Ellen, 

There's no physical pair mobile device control button in forerunner 235 but you can access or pair your forerunner watch using bluetooth.

Try following the steps below.

  1. Go to  the App store (Iphone) or Playstore (Android)  and download the Garmin Connect™ Mobile app to your smartphone. 
  2. From the Forerunner device, select Menu > Settings > Bluetooth > Pair Mobile Device. 
  3. Open the Garmin Connect Mobile app on your smartphone.
  4. Select an option to add your device to your Garmin Connect account: 

    Note: If this is the first device you have paired with the Garmin Connect Mobile app, follow the on-screen instructions.

Posted
Byron Narciso
Garmin Tech

Let me know the results. Thank you

Posted
Byron Narciso
Garmin Tech

Hi Ellen

I have not heard back from you in a while. Please post a message on this page sharing the current status of the issue or if you still need help from me.If you're having a problem getting back to this page please email us at s**t@experthelp.com. 

Posted
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