ipad activation lock on ipad

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

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Hi Diana,

Thank you for waiting!

Can you tell me if you know what is your Apple ID?

Expert Notes:

Call customer and assisted in retreiving Apple Id password

Customer cannot remember Apple ID / Avised to all apple support for retreiving the apple Id for reset.

Will call customer in two days

Expert notes:

Tried calling customer / No Answer / Left voice mail

Expert Notes:

Call customer and said that she is still waiting for the Receit of the ipad as it is being asked by the adviser.

Will call in 2 days.

Hi Diana,

I've been trying to reach your number to get an update about the ipad problem that we worked on.

We're you able to get the receipt and present to Apple Adviser?

Please let us know if there is any update or if you need further assitance.

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Thanks

Ferdinand