about 2 weeks ago i lost my apple password, i have been trying to get it evry since,you all were suppose ti call me back in a couple of days, i am...

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Customer

about 2 weeks ago i lost my apple password, i have been trying to get it evry since,you all were suppose ti call me back in a couple of days, i am still waiting i think it is redicolous that it takes this long Elizabeth Burba b**6@aol.com

Last updated
Rofel Lantican
Apple Expert

Hello and welcome to ExpertHelp.com! My name is Rofel Lantican and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Apple nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Rofel Lantican
Apple Expert

Hi Elizabeth,

Thanks for waiting. Im here to help. Can you please verify if this is your Apple ID b**6@aol.com? 

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Customer

i would  to like to get my apple password recovered

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Rofel Lantican
Apple Expert

Is this a good callback number ***-***-**** ?

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Customer

yes my apple id i**6@aol.com

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Customer

i have not heard from you you were suppose to call the 241-5555, that # doeas not have any thing to do with my problem i want my apple password 

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Rofel Lantican
Apple Expert

The number 241-5555 is the number that is connected to your account. 

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Customer

i don't know how that number got attached to my apple account but if that will be faster use it

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Rofel Lantican
Apple Expert

Please give me a few minutes to call you. Thanks

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Customer

***-***-****

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Rofel Lantican
Apple Expert

Can you contact your Daugther on this number  (502) 241-5555 and ask for the 6 digit pin?

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Customer

what 6 digit  pin?

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Rofel Lantican
Apple Expert

The 6 digit pin that was provided by her by Apple

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Customer

i was not given a 6 diget #

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Rofel Lantican
Apple Expert

Apple called your daughter and was provided by a 6 digit pin. Please call your daughter and ask for the pin 

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Customer

i can't do that at this timme i am taking husbaned to er

Posted
Rofel Lantican
Apple Expert

I understand. Please let me know when we can continue this process. Take care

Posted

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