Help in undoing jammed paper in my HP ENVY4500; pinching grey handles together does not work
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Help in undoing jammed paper in my HP ENVY4500; pinching grey handles together does not work
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Opt Out / Second Opinion:
Customer cannot remove the Paper cover, Said he pinch it but will not lift up.
Paper is visible from the bottom tray but can only be access via the Paper cover.
Tried suggesting diferrent ways to lift it but customer said still will not budge.
Byron Narciso
HP Technician
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