Dear <Thomas>, It was a pleasure helping you with your <Whirlpool> issue today. Here is a summary of the resolution.
Issue identified : Assistance in locating part for filter
Solution Implemented :
Call customer and explained who we are and he needs to purchase the parts somewhere else
Customer agreed just sending him an email or showing him link where to buy it.
Sent an email with the link also posted the link here.
Answer Accepted
If issue resurfaces : If issue resurfaces in next 30 days, come back to this Question page and let me know. If you are unable to find your way back to this Question page or if you have billing questions, please contact our customer support either by email (s**t@experthelp.com) OR call us at ***-***-****