I have purchased a new kindle ereader and am unable to register it. I have already had one for several years and should be already registered at...

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Hi Patricia,

Are you having problem with your Amazon password?

Please send me a reply when you are ready by entering your message in the box at the top then hit the send response button to send.

You amazon account usually is your email address. May I know your email address and let me see if it is enrolled as an apple account. 

Hi Patricia,

I am already connected to the computer. Why did you close the session? I am about the reset your amazon password. 

Please let me know when you are ready to begin, Patricia.

Are yoou there Patricia?

Do you have a phone number that I can call? 

Hi Patricia,

The phone number that you provided is not working. It always takes me to the voice mail but never speak to a live person. 

Please provide me an alternate number that I can call. I will leave this page open for an hour and wait for your response. 

As it turns out, I am scheduled to go off-line now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversation at 9am AU time. As an alternative, if you are really pressed for time, I'd request you contact customer support at s**t@experthelp.com so we can have another Expert take over where I left off now. Rest assured, we will ensure we do what it takes to resolve your issue.

Thank you.

Hi Patricia,

I waited for your response yesterday to continue with the troubleshooting but you didnt show up.  Please provide me an alternate number to call. I will wait for your response.