How do I find out who owns a certain account period because this one person has been harassing me for almost 4 years now

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Customer

How do I find out who owns a certain account period because this one person has been harassing me for almost 4 years now

Last updated
Elixir Cada
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Elixir Cada and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Elixir Cada
Facebook Expert

Hi Joseph,

Did the person who's harassing you used a different on his/her facebook account? 

Please send me a reply when you are ready by entering your message in the box at the top then hit the send response button to send.

 

Posted
Elixir Cada
Facebook Expert

Hi Joseph,

Did the person who's harassing you used a different name on his/her facebook account? 

Please send me a reply when you are ready by entering your message in the box at the top then hit the send response button to send.

Posted
Customer

Yes. Jackson Donavan

Posted
Elixir Cada
Facebook Expert

Anyone can use different name on facebook and facebook admin has no way to determine that unless you will have to report it to the admin. The best thing that you can do if this person is harassing you is to block his profile. Do you know how to block facebook account?

Posted
Customer

He changes his profile every time. The name I gave you is the current one. Yes I know how to block. I have blocked at least 40 names associated with him

Posted
Elixir Cada
Facebook Expert

Ok. If that would be the case, then what you have to do is to change your privacy settings.Theres a setting there  that says "Who can contact me?". Set it to Friends of Friends. In this way only your friends  of friends can contact you on facebook. 

Let me know if you have further questions. 

Posted
Customer

All he needs to do is have one of my friends ad him as a friend and he's able to do it again. I could have spent $40 in a better place

Posted
Elixir Cada
Facebook Expert

Im going to try and look for a different expert here and see if they can provide you different solution about this issue. You will receive a notification once the new expert has take over in asnwring this questions.

Thank you for your patience. 

Posted
Charles Totherow
Facebook Expert

Hello and welcome to ExpertHelp.com! My name is Charles Totherow and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Facebook nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Charles Totherow
Facebook Expert

Dear Joseph, It was a pleasure helping you with your Facebook issue today. Here is a summary of the resolution.

Issue identified : Customer is getting harrassed by another person on Facebook and through emails.  The harassing person keeps changing Facebook accounts so that he keeps sending messages to customer.  


Solution Implemented :   I called customer and advised him to take phone to AT&T and see if the phone is bugged by this person.  Customer had already restored the phone to factory setting and still getting harassing emails and Facebook posts.


If issue resurfaces : Advised to contact us at s**t@experthelp.com or call us on our support number ***-***-**** )

Posted

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