when I go to kindle storefront my kindle shows a blank page

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when I go to kindle storefront my kindle shows a blank page

Last updated
Ferdinand Aquino
Kindle Expert

Hello and welcome to ExpertHelp.com! My name is Ferdinand Aquino and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Kindle nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ferdinand Aquino
Kindle Expert

Hi Roger,

Thank you for waiting!

Can you try holding down the power button of your Kindle and wait until it shows you something on the screen.

Let me know how it goes.

Thanks

Ferdinand

Posted
Ferdinand Aquino
Kindle Expert

Hi Roger,

Any update with your Kindle?

Were you able to try the steps I posted? "hold down the power button of your Kindle and wait until it shows you something on the screen"

This will force your Kindle to Turn off if its ON or Turn ON if its OFF.

Let me know your findings

Thanks

Ferdinand

Posted

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