I have a sony blue ray disc and dvd player model#bdp s5200 I hit a wrong key on the remote and now "connection status cannot be...

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Customer

I have a sony blue ray disc and dvd player model#bdp s5200 I hit a wrong key on the remote and now "connection status cannot be confirmed" cable company checked out and motem is working

Last updated
Ramy De Jesus
Sony Expert

Hello and welcome to ExpertHelp.com! My name is Ramy De Jesus and I'm going to do everything in my power to answer your question to your full satisfaction!

Before we get started, I want to remind you ExpertHelp.com is an independent professional support company. We are not associated with Sony nor are we paid to provide support on their behalf. However, we have helped hundreds of customers with similar questions and believe we can help you too. OK, let’s get started! :)

I’m available to chat now. Please let me know that you are ready by posting a response. I’ll leave my chat session open for the next 15 minutes or so and wait for your reply. If I don’t catch you this time, please respond with a few times (including your timezone) that work best for you and we can connect then.

Posted
Ramy De Jesus
Sony Expert

Hi! Thank you for choosing ExpertHelp.com. Just to clarify, your spny dvd player won't connect to your wifi is that correct? When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

Posted
Ramy De Jesus
Sony Expert

While waiting for your response. Using the dvd remote, kindly press the Menu button and then Select [Easy Network Settings] to specify the network settings. Then Follow the on-screen instructions. Please advise me if this helps. When your ready, please type your responses on this page and then click on the Blue Send Response button to post your responses. I will be standing by.

Posted
Ramy De Jesus
Sony Expert

As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST. 

Posted
Ramy De Jesus
Sony Expert

As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST. 

Posted
Ramy De Jesus
Sony Expert

As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

Posted
Ramy De Jesus
Sony Expert

I just want to follow up if your issue is already resolve or you still need further assistance. As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

Posted
Ramy De Jesus
Sony Expert

Hi,

I just want to follow up if your issue is already resolve or you still need further assistance. As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

 

Regards,

Ramy De Jesus

Posted
Ramy De Jesus
Sony Expert

Hi,

I just want to follow up if your issue is already resolve or you still need further assistance. As it turns out, I am scheduled to go offline now. I would really appreciate the opportunity to personally make sure you are satisfied with your answer and if it's OK with you, I'd like to continue our conversion tomorrow 10 AM CST.

 

Regards,

Ramy De Jesus

Posted

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