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Rofel Lantican
Apple Certified Tech

Hi,

Thanks for your question. My name is Rofel and i will assist you with your concern.

Have you tried to remove and reinstall the facebook application on your iPad?

Thanks

Posted
Customer

It Works on the iPhone and on the computer. When I seek my friends on the iPad app of facebook, the program closes down.

Posted
Customer

Yes I have

Posted
Rofel Lantican
Apple Certified Tech

Can you try to press and hold the power and home button for 10-15 seconds to reboot the iPad and check if you still have the same issue?

Thanks

Posted
Customer

I have rebooted and still have the same poroblem.
The profile page opens, but when I press to se my friends the program stops.

Posted
Rofel Lantican
Apple Certified Tech

Hi,

Please give me sometime to verify and research on the issue that you have.

Thanks

Posted
Rofel Lantican
Apple Certified Tech

HI,

Sorry for the late response. Did you tried to restore the iPad from previous backup and then reinstall the facebook application?

Thanks

Posted
Customer

I have deleted the app on the iPad and then synkronized without the Facebook-program. Then I have reinstalled the facebook-app on the iPad and syncronized once more with the facebook program included. All with the same result: no friends shown on the iPad. It still works with the iPhone and on the computer.
I'm sorry to trouble you further, but do you have some other proposals?
I hope so. Thanks.

Posted
Rofel Lantican
Apple Certified Tech

Hi,

Were you able to use facebook properly on your iPad? Or you are encountering this issue from the beginning?

Thanks

Posted
Customer

It has worked perfectly until suddenly last week.
KH

Posted
Rofel Lantican
Apple Certified Tech

Any changes made on your iPad like updating the facebook application or updating the iOS version of your iPad?

Thanks

Posted
Customer

No, I don't think so. KH

Posted
Rofel Lantican
Apple Certified Tech

Can you try to restore your iPad from previous backup?

Connect the iPad to your computer. Open iTunes. right click the iPad under "Devices" in iTunes. click "Restore from Backup..."
it will list the device backups in the box with a datestamp on the right side. Choose appropriately.

Please let me know what happen. Thanks

Posted
Customer

I only have the backup, that I have made today.
i have done as I did 55 minutes ago.
The pictures Work, the information works, the wall works, but I have no friends.
Do you want me to restore it to scratch?!!
KH

Posted
Rofel Lantican
Apple Certified Tech

If that is possible for you to do. So that we can check if this is an issue with the facebook application.

Thanks

Posted

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