ipad blacks out on line and returns to the home screen

When i am online with my ipad is goes black and returns to the home screen. This only happens when i am online.

Last updated 3 years ago by Glenn Barcebal

You must be logged in to answer or post comments to this question.

Click here to login now.

Comments

Good day cgerard,

I hope I was able to help you with your problem. If I was, please accept my answer by clicking the "Accept Answer" link below my answer. This is how Experts get credit for answered questions.

If you have any follow-up questions, please post your comments below my answer.

Thanks,
Glenn

Posted by Glenn Barcebal 3 years ago

Answers

Hi cgerard,

Thanks for asking your question. I'll be happy to assist you.

The issue that your having with your iPad is a kind of weird cause there is no settings on iPad that will do this. Have you recently downloaded or installed something in it before this problem start? If you have, try deleting them and try connecting to internet again. If same thing will happen please check if there are applications running by pressing the home button twice and close all applications that you are not using. Applications running in the background also consume memory that might causing for your browser to close.

If nothing will change after those steps, there could be something wrong with the browser application of your iPad and in this case I would suggest to do a backup and restore with iTunes.

I hope this answers your question. If it does, please accept my answer by clicking the Accept Answer link below the answer. If you have any follow-up questions, please post them here as comments.

Thank you,
Glenn

Posted by Glenn Barcebal 3 years ago

Contact Us

Privacy Policy by TRUSTe By sending us a message, you indicate you have read and agree to this site's terms of service and privacy policy.

Account Login

Account Sign-up

We consider it a great honor that you trust us with your email address. We will never spam you, sell, nor share your email address with anyone.

Forgot Password

Privacy Policy by TRUSTe By logging into this site or creating an account, you indicate you have read and agree to this site's terms of service and privacy policy.