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I have dell streak 7 tablet won't turn on or off only get the logo

Last updated 11 months ago by Rofel Lantican

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Answers

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

Posted by Rofel Lantican 11 months ago

Replies

Thanks for waiting. If the Tablet is stuck on the Dell logo what we can do is to restore the tablet to Factory State. Restoring to Factory state will wipe out everything.

Please follow the steps below to restore to Factory State.

  • Please make sure that the charger is connected
  • Press and hold the volume up button , and without releasing, press and hold the power button , eventually a configuration menu appears
  • To restore the device to the factory default state, press the
    volume up button or the volume down button to move the highlight bar on the menu to either of these options:

Factory reset (User data only): Restores the device to the
factory default state and erases all your user data including
contacts, settings, and downloaded applications from the internal application storage.

Factory reset (User data and internal tablet storage):
Restores the device to the factory default state and erases the
following data: All your user data including contacts, settings, and
downloaded applications stored in the internal application
storage. All your personal files except the preinstalled ones stored
in the internal tablet storage.

  • Press the power button to start the reset process.

  • Wait for the device to restart.

Note: You can try to use the Reset (User Data Only) and check if it will works.

Please let me know what happen.

Posted by Rofel Lantican 11 months ago

Hi,

Any update?

Thanks

Posted by Rofel Lantican 11 months ago