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My dell laptop will turn on but I have a black screen. All lights are on, wifi, power. What can I do to fix this?

I have had my dell laptop for 2 months and used it about 5 times.

Last updated 11 months ago by Quennie L.

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Answers

Thank you for contacting ExpertHelp LLC.

My name is Quennie and I am happy to help you with your problem.
Please reboot your laptop and tap f8. You will see advance boot options. Please choose the option last good known configuration. If it's still a black screen, try hooking up an extended monitor to your laptop. If the display shows up on the extended one, then your laptop monitor needs to be replaced.

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Posted by Quennie L. 11 months ago