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Customer

can't use my phone to call or send messages

Last updated
Rofel Lantican
Samsung Expert

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

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Posted
Rofel Lantican
Samsung Expert

Thanks for waiting. Please follow the steps below.

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If I were able to assist you and provide the information on how to resolve this, I request you show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.

Posted
Customer

No more to select. After system settings there is a list of things but no "more"

Posted
Rofel Lantican
Samsung Expert

Thanks for your response. More is located under Wireless & Networks.

Please let me know what happen.

Posted
Customer

I took the battery out of my phone at my boyfriends recommendation and it reset everything and got rid of my problem.

Posted
Rofel Lantican
Samsung Expert

That's great. Anything else I can assist you with? If you encounter another issue in the future don't hesitate to contact us.

If I were able to assist you with your issue, I request you show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.

Posted

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