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kindle paperwhite

I purchased my Kindle Paperwhite last Christmas. My kindle can freeze, or responds very slowly, some books fail to open and I receive an application error message to try again or reload the book from Cloud, when I close the Kindle it no longer reverts to the shut down page - the text is still there. Please can you suggest remedial action?
Tim.

Last updated 10 months ago by Reena Therese

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Thank you for contacting ExpertHelp LLC. My name is Reena and I am here to help you. When you are ready to start, please let me know by posting a comment using the 'Reply' button right below this. I will be standing by. I am looking forward to hear from you soon.

Posted by Reena Therese 10 months ago