I took my kindle fire to Israel and in the beginning I could watch a movie and play many games now all I can do is play my solitaire game or read a book
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I took my kindle fire to Israel and in the beginning I could watch a movie and play many games now all I can do is play my solitaire game or read a book
Hi,
Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.
Please refresh your browser by every 3-5 minutes by pressing F5 on your keyboard or check your email, you will receive a notification every time I post a comment/answer.
Thanks for waiting. Please reboot/reset your Kindle Fire by pressing and holding the power button for 20-30 seconds. Once the Kindle Fire is back on its home screen please try to play a movie or games.
Let me know if the steps helped you resolve the issue. If it hasn't, we will continue troubleshooting to isolate the problem and resolve it.
If I were able to assist you and provide you the information on how to resolve this, I request you show your appreciation for my efforts by clicking the green Accept Answer button right below my first response.
Thank you for accepting my answer. But I wish to ensure we work together to have your issue resolved. Please respond by using the blue 'Comment' button from right below your original question on this page.
Please follow the steps I've provided above and let me know what happen.
I believe it is working now.
I tried the movie and it started and I tried one game.
I will test the others and if I have a problem I will contact you.
Thank you very much
Byron Narciso
Technician
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