half my screen has black lines throught it
Last updated 10 months ago by Joe Araneta
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model ln46a530p1f
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Hi,
Thank you for contacting us through the site. It's my pleasure to assist you.
Can I know exactly what model of Samsung phone you're using?
Please let us know if you have further questions.
Respectfully,
Joseph
Replies
Hi,
Thanks for writing back and informing me of the Samsung model you're using. I see you're referring to a Samsung LCD TV model.
Are you watching a video from another device or are you watching a regular program from your cable network provider?
Respectfully,
Joseph
Hi,
I just want to follow up on your issue on your Samsung LCD TV showing black lines on half of your screen. Please press the SOURCE button to switch inputs.
If the line has disappeared, there is no problem with the TV. The line is coming from the device that is connected to the TV.
If the line has not disappeared, then the problem is caused by the TV and it must be repaired. You can go to http://www.samsung.com/us/support/service/request to create an online service request.
If you're satisfied with my assistance in helping you identify what the issue was, and how to resolve it, please click on 'Accept' next to my first answer.
Respectfully,
Joseph
Hi there,
I just wanted to check back on you and find out why I haven't heard from you again. Did the previous resolution I gave you work? Do you still need further assistance with this one?
I hope to hear from you again soon!
Kind regard,
Joe
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