i have a status code 03-57-00 what is it

Hi,

Thanks for your question. My name is Rofel and I will assist you with your concern.

03-57-00 means Unrecognized Disc when playing a disc on an Xbox 360 console

Were you able to use the disk before?

Thanks

Can you please check if this error will appear if you will use a different game disk.

I'll be waiting for your response.

Thanks

Sorry for the late response. I was typing all the possible solution to fix the issue. What were checking now is if this is a software or a hardware issue on your Xbox. I need you to follow the steps below so that we cna determine the issue.

Clear your system cache

• Press the Guide button on your controller, go to Settings, and select System Settings.

• Select Storage or Memory.

• Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)

• Select Clear System Cache.

• When prompted to confirm storage device maintenance, select Yes.

Note: Clearing the cache temporarily removes previously downloaded game updates. You will be prompted to download these updates again the next time you try to play the games.

Remove the hard drive

If your Xbox 360 console does not have a hard drive you can skip this step.

• Turn off your console.

• Remove the hard drive.

For Original Xbox Console:

http://support.microsoft.com/kb/906204

For Xbox S Console:

http://support.microsoft.com/kb/2122754

• Turn on your console.

• Try to play a game disc.

Note: If this resolves the problem, reattach the hard drive and contact Xbox Support to order a replacement hard drive.

Disconnect memory units and USB flash drives

• Turn off your console.

• Disconnect any memory units or USB flash drives connected to your console.

• Turn on your console.

• Try playing a game.

Note: If this solution resolves the problem, copy the content from the memory unit or flash drive to your hard drive, and purchase a replacement memory unit or USB flash drive.

Request a repair

If all provide solution did not fix the issue you need to contact Microsoft and request for repair.

Use the link below in case you need to request a repair for your console.

https://myservice.xbox.com/en-US/Pages/Welcome.aspx

If I were able to assist you with your concern please click on the green Accept Answer button below my first response so that i get credit on helping you.

Thanks

Hi,

Any Update?

Thanks