I cannot remember where my mother was born

Can I change the question?

Last updated 9 months ago by Rofel Lantican

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I checked my email and no answer

Posted by Guest 9 months ago

Accepted Answer

Hi,

Thank you for contacting ExpertHelp LLC. My name is Rofel and I am here to help you resolve your issues. Please wait while I prepare my answer for you. I might ask you to provide additional information if needed so I could provide you the steps that will resolve this issue. Appreciate your patience.

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Posted by Rofel Lantican 9 months ago

Replies

Hi,

May I know if you are trying to reset your account password and it is asking you to enter the place where your mother was born?

I'll be waiting for your response. Thanks

Posted by Rofel Lantican 9 months ago

Yes it wants to know where she was born, she died 7 years ago

Posted by Guest 9 months ago

May I know what type of account are you trying to reset? Is it an Apple Account, Netflix, AT&T email account, etc.?

Thanks

Posted by Rofel Lantican 9 months ago

I do not remember

Posted by Guest 9 months ago

The contents of this comment are hidden.

Private Comment
Posted by Guest 9 months ago

Thanks for your response. You are trying to reset the password of your Apple Account (Apple ID) is that correct?

Posted by Rofel Lantican 9 months ago

Apple ipad

Posted by Guest 9 months ago

It is for Facebook the place where she was born

Posted by Guest 9 months ago

Can I change the question?

Posted by Guest 9 months ago

Sorry but I need to verify your issue. You are trying to reset your Facebook password using your iPad and it is asking you to enter the place where your mother was born is that correct?

Thanks

Posted by Rofel Lantican 9 months ago

My Apple ID is fine

Posted by Guest 9 months ago

That is correct

Posted by Guest 9 months ago

Yes. There is a way to change but you need to send a report on Facebook about this issue. Please use this link > Facebook Report a Login Issue. Fill out the information and Facebook will contact you for more details as they investigate.

If you have questions please let me know. If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button right below my first response

Posted by Rofel Lantican 9 months ago

The contents of this comment are hidden.

Private Comment
Posted by Guest 9 months ago

Please use the link that I've provided above and fill out the information.

If were able to provide you a helpful and informative answer, I request to show your appreciation for my efforts by clicking the Green Accept Answer button at the top right below my first response

Posted by Rofel Lantican 9 months ago

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