because of actions taken to my att account by an att employee. I need to unlock my iphone so I can change the apn number. Thanks
Thanks for your question. My name is Rofel and I will assist you with your concern.
What is the modem firmware of your phone?
what is modem firmware & where do I find it on my phone? Thanks
The Modem Firmware is the baseband of your iPhone. I need to know the version so that we can check if the phone is unlockable.
Unlocking the phone to use other networks will requires us to jailbreak it. jailbreaking the phone will void the Apple warranty of your phone. If you want to proceed please let me know.
To get the baseband of your phone please follow the steps below.
Go to Settings > General > About > Look for the Modem Firmware and Version of the iOs.
I'll be waiting for your response. Thanks
it is 05.16.05
yes please proceed I will use an att pre-pay when my 30 days with Net 10 is up If this is going to turn into a hassle I just will not send/receive text or check e-mail from my phone for 29 more days.
Thanks for the information. Can you please also provide the version of your iOS on your phone.
Go to Settings > General > About > Look for Version > Is it 5.0.1 or 5.1.1?
Lets just wait 29 days isn't so long. My son's will just have to tsalk to me instead of texting. Thanks Rofel Hope I havn't caused you too much trouble. May be better not to loose my warranty. I appreciate your time in this matter Sincerely Marie
It's ok. In case you encounter an issue in the future or if you have question don't hesitate to contact us.
If you changed your mind just let me know so that we can proceed with the process.
If I were able to answer all your concerns you can click on the green accept answer below my first response to show appreciation and I will really do appreciate it.
Thanks I'll just wait. Have a good weekend.
You're welcome. Have a good weekend.